Refund policy

 

THE HAYDAY PROMISE

• Hay that’s always in stock. Driving from store to store to find hay for your pet is a rabbit hole you don’t need to go down. Because Hayday comes straight from our farm, the hay you need will always be in stock!
• Farm-fresh hay. Our family is passionate about growing the best hay. Is that crazy? Maybe. But it means your pet will always get a fresh, delicious, and nutritious blend of Orchardgrass/Timothy hay shipped straight from our family-owned farm in Ontario.
• No funny business. Pesticides and toxic chemicals ain’t good for anyone. Hayday hay is 100% natural and grown without any yucky stuff. How do we know? Our family grows and harvests it!
• No contracts. You won’t find long-term contracts here! If you change your mind or no longer need pet hay, email or give us a quick call, and we’ll gladly stop your subscription.

 

If your pet doesn’t like it, you get your money back. It’s that simple!

Please note, no refunds on sample boxes.

You can always contact us for any return questions at sales@gethayday.com.

Please get in touch with us within 7 days of receiving your order. Refunds are issued within 7 days.